Russ Dantu specializes in helping companies “Create their Wow and Eliminate the Ow for their customers.” He has been teaching customer service principles for over 25 years and is the author of the book, “At Your Service: A Guide to Delivering Exceptional Customer Service”, as well as being a regular column writer for various magazines over the years.

He brings a unique, authentic and fresh approach to help you look after your employees and customers which helps you build your competitive advantage and add to your bottom line.

His clients include Volkswagen, Subway, BDO Canada, Manulife, Merry Maids, Alberta Tourism, Parks and Recreation, many municipalities and more.

His keynotes and workshops have been described as dynamic, lively, and thought provoking! Together with Russ, you and your team will explore his insights and practical information that can be implemented immediately to build a better workplace culture, elevate your customer experiences, and inspire loyalty.