Testimonials

Testimonials – Presentation Skills

We hired Russ to run a workshop on Presentation Skills for about 40 junior and senior managers in our office. We only gave him an hour to run the workshop and it was great! Our staff who are typically fairly introverted warmed to Russ quite quickly and everyone got something valuable from the session. We are already talking about when we can bring him back to run something for a larger group. Loved working with him and would not hesitate to recommend him!

Lindsay Hay, Manager, Marketing – Western BC, BDO Canada LLP


Russ was a great presenter and had a lot of good ideas on public speaking. Very personable and I loved the lessons on PowerPoint!

Meaghan K. Town of Watson Lake, YT


I liked the way Russ made us feel comfortable about presenting. This was a good introduction to public speaking. Great interactive session!

Beverly J. Carcross Recreation Board, YT


Russ gave us a solid presentation on Presentation Skills. The cheat sheets, activities and practical tips were great!

Roger. Town of Faro, YT


“Russ is a very energetic and funny professional speaker who keeps you entertained and involved! His energy and passion for public speaking shines through in his coaching!”

Katelyn D.,  Sask. Young Ag-Entrepreneurs


“If you want a dynamic, audience focussed presentation, Russ is your speaker. He is a natural storyteller with a gift for speaking to all age levels.”

Jacqueline S.,  Alberta Health Services


“We have used Russ on several occasions to augment our internal training programs. Russ’s sessions were both informative and entertaining. Our team laughed while learning new skills to better their ‎practices. We will not hesitate to have Russ run sessions again in the future. Thanks Russ!”

Jason D. – Manulife Bank


“Russ was the feature speaker for one of our region meetings hosting all members from our region. He delivered a very entertaining and inspiring presentation on the art of public speaking. I would highly recommend Russ for any speaking engagement!”

Gavin D. – Investors Group 

Testimonials – Customer Service

“Russ gave a refreshing and real-world presentation on how to wow your customers and turn them into raving fans.  He had lots of positive comments from our participants at our Las Vegas event. Russ is a wealth of excellent information with great energy and I would recommend him to any group looking for a speaker on customer service.”

Jon Meredith, Sr. Manager Dealer Business Development, Volkswagen of America


“Having participated in Russ’ educational session, Create Your WOW and Eliminate their OW, hosted by Calgary Hotel Association, I was able to take-away some meaningful steps that would lead any organization to a high-performance culture. Russ has an incredible gift of engaging his audience in conversation and through that, he is able to effectively lead a group  in the many activities of his session, which is what every leader aspires from their group.”

Arjun Channa, General Manager of Westin Calgary


“Russ Dantu presented during a full day Business Improvement Workshop for our members. His interactive session allowed the group to get engaged with one another and utilized some new skills. The group was thrilled to receive this high level of customer service to enhance their business and personal lives. Russ presented with the utmost of professionalism, fun and high energy. His knowledge in the field of customer service and networking showed in his thoroughly focused materials. The positive feedback and requests to have him return again next year will be our top priority. Thank you Russ, your contribution to our workshop made it one of the best events of the year!”

Tricia Domes, Entrepreneurs Organization – Calgary Chapter


“Russ is an international speaker who imparts the lost art of customer service through his highly entertaining, inspiring keynote presentations, workshops and now his new book. He is passionate about helping others elevate their customer service practices to stand out from competitors.  You won’t believe the practical “nuggets” of information you’ll gain!”

Calgary Real Estate Board


“Russ spoke at the 2017 Residential Construction Industry Conference and was a hit. He kept the delegates engaged throughout his session and has had positive feedback since.”

Kendall Franklin, Residential Construction Industry Conference


“If you want to energize your personnel, make them laugh and provide them with the best training for Service Excellence, Russ Dantu is the speaker you should call!”

Craig V. – 1999 World Champion of Public Speaking, Certified Guerrilla Marketing Coach


“If good customer service is common sense..” then we definitely hired the right individual! Your presentation was especially eye-opening for individuals within the Equine Industry, as sometimes our customers are not only people but horses too!  It is imperative that individuals within our industry are continually offering superb customer service, not only to keep the industry growing but to strengthen our sense of community and to ensure that our equine partners are receiving top of the line care as well, so that as athletes, they are able to perform to the best of their abilities. Your presentation was refreshing to our group and offered an outside perspective on how to offer excellence in the area of customer service. You were able to connect to our group of equine enthusiasts as well as engage their participation and focus on this topic throughout the duration of your presentation, which is an asset that takes an individual a lot of hard work and dedication to achieve. At all times we found you to be humorous, informative, professional, kind, empathetic and understanding with our members – which had them wanting more! We would be thrilled to have you speak again at our conference next year, and would recommend that more groups such as ourselves, look at doing so as well!”

Erin L. – Alberta Equestrian Federation


“Russ, your presentation was wonderful and our group took a lot away from it.  The feedback today has been overwhelmingly positive.   I am sorry about the confusion over timing etc. and actually would have preferred more of your time.  It’s a learning experience for our organization for next year.  I will certainly contact you again once we know our dates and topics.  Thank you so much – it was a pleasure to hear you speak.”

Karen R. – Bromwich & Smith


“Russ came to speak to our institution about customer service and he was well received by my colleagues. Not only does he talk about customer service, he actually does what he says he will do. I was very impressed with Russ’ professionalism and would highly recommend him to every company and institution because everyone can improve their customer service! Thank you, Russ, for your presentation!”

Diana P. – SAIT


“Russ entertained the audience, all the while educating and arming them with some easy to remember superior customer service tips and tricks.  Two weeks after the presentation, the community is still buzzing about it!”

Jennifer M. – Smoky River Regional Economic Development


“In conversation with our business owners they enjoyed your examples and presentation. It has encouraged some of our business owners to invest in sending their staff to Customer Service training noting that they ‘couldn’t afford not to’ as a result of your presentation. Having given Customer Service training myself for 4 years I appreciated your examples as it shows people “what not to do”. All in all, it was a good fit for our community and its business owners. A number of businesses have identified the strategy: Change little by little, but change often to improve, from your presentation. It was a pleasure having you up North.”

Eleanor M. – County of Northern Lights


“Our members thoroughly enjoyed Russ as our keynote speaker, the information on customer service was very insightful and the activities that he had us do really kept us engaged. We left his presentation feeling motivated and went back to work with extra tools to add to our “toolboxes” to help our frontline workers remember that customer service is #1. Thanks Russ!”

Lisa M, Alberta Managers Society

Testimonials – Coaching

“We hired Russ as a speaking coach to review our photography workshop program. We thought we were doing things correctly but wanted a second opinion. Russ hit the nail on the head in sooooo many aspects.  He put into words what we felt we needed to know to help our business grow.  Thank you, THANK YOU, THANK YOU Russ!!!  We look forward to implementing your suggestions 🙂

Keltie M.,  Back to Nature Photography


“I’ve dreamt I would stand on the District stage one day and tell my story.  It took me 17 years and Russ Dantu to make my dreams come through.  Russ’s positive encouragement moved me forward to compete with confidence and composure.  The work it took me to advance to the District stage couldn’t have been accomplished on my own.  I truly believe if it wasn’t for Russ Dantu I wouldn’t have placed third in the Competition.  Thanks Russ for listening and your compassion.”

Valerie L. – District 42 Toastmasters Speech Contestant


“If you need coaching, you need Russ Dantu. Russ’s coaching helped me along the arduous path of Toastmasters International World Championship of Public Speaking. Russ coached me through the Quarter Finals, Semifinals, and Finals of the World Championship. An established speaker, Russ will get you on the right path to becoming the speaker you want to be.”

Martin P. – 2008 Finalist – Toastmasters International World Championship of Public Speaking


“Russ Dantu is a real PRO:  Professional, Resourceful, Original. I have had the privilege of working with Russ on several projects such as seminar facilitation, speech writing and event coordination.  He has a gift of incorporating fun into his work, yet is focused enough to get the job done. Working one-on-one with him has been tremendously beneficial.  As a professional public speaker myself, I will attest to the fact that I have learned a great deal from Russ.  He provides honest and constructive feedback which has helped with the development of my own public speaking. In a large group setting, Russ has the ability to keep the participants engaged.  He is able to teach from his heart.  Russ uses his experiences to help others in a positive and uplifting way.”

Ria C. – Professional Speaker and Instructor

 

Testimonials – Youth

“Hi Russ! I just wanted to thank you again for making the trip down and giving a great presentation to our youth.  I was just compiling the evaluations and I thought you’d like to hear one of the remarks in particular.  “When I first went to school in Canada I met lots of troubles.  But now I know many people have the same problems.  Life will get better as long as you believe.”  That comment alone shows the success of not only your presentation but the whole day for me.  Thank you again for your inspiring and personal touch to our day. :)”

Mariah C. – Saamis Immigration Services Association


“Thank you so much for speaking to our 4H group at our year-end banquet! You are the first speaker that has held our kids’ interest for a full 45 minutes, which is pretty amazing! Your stories were inspiring and entertaining. You really do have a magic touch when talking to youth! Lots of great comments from the adults as well!”

Wendy K. – 4H


“Russ is one of the most passionate speakers I have ever had the privilege of meeting. He has a way of connecting with youth that is humorous, authentic and meaningful. He draws from his life experiences to weave magic with his audiences that leave them wanting to learn more. Audience members flock to him after the presentation to ask questions as well as share aha moments they experienced. He connects in a way that makes him a part of their life story.”

Christina Luciak – Student Services Learning Leader, Ian Bazalgette School

Testimonials – Trade Shows

“Russ will give you practical tips on running a booth at a trade show, so many that you will go “I should have known that, why didn’t I do that!”.  Plus more detailed advice that will cause you to do certain things, or not do certain things, at a trade show.  Far too many walk into a booth thinking I know my business, that’s all I need to do.  In a few hours, Russ will take you beyond that.  I have given Russ’ name to clients of mine when I find out they will be at a Trade Show…”

Harvey T., Crestcom

 

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Why settle for results, when you can have RUSSULTS!

Contact Russ for further information or to book him for your next event!