Customer Service: TRAINING EVENT – Red Deer

Name: Customer Service: TRAINING EVENT - Red Deer
SKU: 529
Price: 149.00 CAD
Availability: OutOfStock

$149.00

Out of stock

Category: Events Tags: course, event, one-day, register, service, training

Description
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Description

EARLY BIRD Pricing until October 16th!

Thank you for signing up for this half-day workshop.

TUESDAY, OCTOBER 30, 2018

Sheraton Red Deer Hotel 3310, 50th Ave. Red Deer AB. T4N 3X9

Registration: 8:30am | Event: 9am – Noon

Participants will learn:

The Importance of Communication
Working Together as a Team
Dealing with Difficult Customers
Stress and Coping Mechanisms

Russ has been teaching customer service principles for over 20 years and has been in the customer service industry for well over 30 years. He brings a unique and fresh approach to help you look after your employees and customers which in turn adds to your bottom line.

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Testimonials

Jacqueline S., Alberta Health Services
“If you want a dynamic, audience focussed presentation, Russ is your speaker. He is a natural storyteller with a gift for speaking to all age levels.”

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Testimonials

Craig V. – 1999 World Champion of Public Speaking, Certified Guerilla Marketing Coach
If you want to energize your personnel, make them laugh, and provide them with the best training for Service Excellence, Russ Dantu is the speaker you should call!

Karen R. – Bromwich & Smith

Russ, your presentation was wonderful and our group took a lot away from it. The feedback today has been overwhelmingly positive

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Testimonials

Wendy K. – 4H

Thank you so much for speaking to our 4H group at our year end banquet! You are the first speaker that has held our kids’ interest for a full 45 minutes, which is pretty amazing! Your stories were inspiring and entertaining. You really do have a magic touch when talking to youth! Lots of great comments from the adults as well!

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Harvey T., Crestcom Russ will give you practical tips on running a booth at a trade show, so many that you will go "I should have known that, why didn't I do that!". Plus more detailed advice that will cause you to do certain things, or not do certain things, at a trade show. Far too many walk into a booth thinking I know my business, that's all I need to do. In a few hours, Russ will take you beyond that. I have given Russ' name to clients of mine, when I find out they will be at a Trade Show... ..... Read More....


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