Russ has been teaching customer service principles for over 18 years and has been in the customer service industry for well over 30 years.
He brings a unique and fresh approach to help you look after your employees and customers which in turn adds to your bottom line.
His keynotes and workshops have been described as lively, entertaining and like nothing you have seen before!
People learn through moments of enjoyment and Russ builds all of his sessions and keynotes to maximize your ROI!
Why settle for results, when you can have RUSSULTS!
Contact Russ for further information or to book him for your next event!